Leaders Opinion

Building resilient and sustainable supply chains

August 08, 2025 4 min read
Dr Ashish Negi
Dr Ashish Negi
DHL Supply Chain, Vice President - Service Logistics

Global supply chains are witnessing unprecedented disruptions in recent times and continue to susceptible toβ€―geopolitical tensions such as, sanctions, conflicts among countries, regulatory interventions, social pressures and climate change. The frequency and of such these disruptions have had not only increased significantly, causing but the impact it is causing is immense impact, and leading to a paradigm shift in the way how supply chains operate. These impacts relate to include delayed in product availability, product obsolescence, increased freight rates, etc. Following such events, organizations need supply chains to be resilient enough to predict and outperform mitigate any disruptions (or minimise the impact) their supply chains to be resilient enough to predict and mitigate any disruptions and agile enough to stay ahead of rapidly changing customer expectations which are fast changing 

With the rise of social media, driven by  (due to higher internet penetration & and consumers being more digitally adaptable consumers), technology is playing a key role into addressing their expectations of speed, variety of choices on a single platform (e.g., the rise of 10-30 min delivery apps), risk mitigation by having alternative strategies (risk analysis) and predictive analysis in the form of (GenAI), . These technological capabilities helping businesses to be remain competitive enough toand better withstand the geopolitical tailwinds.  

Supply chains are a complex mix of multi- faceted workflows. For it and toit to be more resilient, suchthese workflows need to be more integrated and intelligent. By adopting a being digital- by- default approach, and putting data at the core of operations, technology interventions will increase can enhance visibility, agility and most importantly, secure the organizational aspirations of to building resilient and sustainable supply chains. 

The Another aspect which is gaining momentum and& prominence is building embedding sustainability at theas a core ofin supply chains. , which willThis  future- proofs the need of environmental conservation efforts and helps leading to achieve the economic aspiration(s) of a robust supply chain.  Decarbonizing supply chain has increasingly become an integral part of a companys sustainability agendaScope 3 emissions and its neutrality is a key goal in most organizations, prompting and active steps being taken viz – such as making warehouses being more greener by using solar energy, employing digital twins which to minimise the distance travelled by people personnel and material- handling equipment, shifting short distance vehicles moving from traditional fuel to electric power, and adopting alternative fuels for aircrafts and ships being run of alternative fuels. The availability and use of technology-driven connected infrastructure with technology (information & visibility) can enhances collaboration, e to optimisinge transportation routes, look at providing alternative routes during congestion, reduce reducing delays and& costs.  

Another important tenet of sustainability is “Ccircularity which emphasises on product development (including raw material) for a closed loop,” which emphasises product development (including raw materials) for a closed-loop system. This approach enables leading to products to be being reused, or recycled, ultimately improving and increasing extending the product life cycle and  reducinge waste, especially in reducing waste, particularly in the with industry sectors like technology and retail sectors. 

Sustainability goes beyond just the environmentenvironmental protection., Iit addresses aspects such as like social responsibility, including the (prevention of unethical labour practices, ) and financial responsibility towards its stakeholders, customersthe prevention of unethical labour practices,  and financial responsibility towards stakeholders, customers, and& other partiess. With this combination of social, environmental, This combination of social, environmental, and financial responsibilitiesadherence it can provide and protect firms from reputational damages and potential business riskspossible extinction. 

Supply chain resilience and sustainability areis now at the heart of all organizations, as its  reinforced by customers, investors, employees and regulators.β€―Supply chains will not undergo sSuch transformative changes in supply chains will not occur in a short span of timeovernight and hence firms will have to prioritize, commit, engage, invest. Hence, firms will have to prioritize, commit, engage, invest, and adapt to build resilient and sustainable global supply chains. This is a process that as it demands significant and sustained effort. The fFuture supply chains will not only be dynamic but also transformative, which will be built on the backbone of strategic partnerships across society, government, organizations, and driven by technological governance. 

As the world moves from VUCA (vVolatility, Uuncertainty, Ccomplexity and Aambiguity) to BANI- (Brittle, Anxious, Non-linear, and Incomprehensible) systems and experiences, Rresilient and sustainable supply chains of today and the future will shift from merely “good-to-have” to an absolute necessity. be a MUST have vs Good to have phenomena in the past! 

 


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